Privacy policy
ZG ParkingAlert app · last updated: 22 October 2026
In short:
- The app has no user accounts and no servers of its own.
- Your location, vehicles and parking history stay on your phone. We don't send them anywhere and we can't see them.
- Ads are served by Google AdMob. On first launch you choose whether to allow personalised ads. AdMob never receives your parking location.
- We only see data you send us yourself, for example in a bug report.
1. Data controller
[FULL NAME], Zagreb, Croatia ("we").
Contact: [email protected]
2. Data that stays on your phone
The app stores this data only on your phone. We have no access to it.
| Data | Why |
|---|---|
| Location (GPS) | When your phone disconnects from your car's Bluetooth, the app records your location for about 15 seconds to check whether you parked and in which zone. When you record a parking by hand, the app takes your current location once, or uses the spot you picked on the map yourself. Your location is not tracked while you drive. |
| Parking history | Place, time, zone, vehicle and whether you paid, so you can see your history and statistics. |
| Vehicles | Name, licence plate, photo (if you add one) and the car's Bluetooth device: its name and Bluetooth address (the device's unique identifier, e.g. 00:1A:7D:DA:71:13), so the app knows which car is connected and which plate to use for payment. |
| Privileged permit | Block and expiry date per vehicle, so you get no alert in your own block and a reminder before it expires. |
| Excluded areas | Areas you have marked yourself, so you get no alert there. |
| Settings and logs | Your settings and records of how the app ran, for fixing bugs. Logs stay on your phone unless you send them. |
Permissions
- Location, including "Allow all the time": parking is detected while the app is closed, so it needs location in the background. It is used only when the car disconnects and when you record a parking by hand at your current location.
- Nearby devices (Bluetooth): to notice when your phone connects to or disconnects from your car.
- Notifications: for the payment alert and the reminder.
3. When data leaves your phone
Ads (Google AdMob)
The free version shows ads delivered by Google Ireland Limited (AdMob). To do this, Google collects device data: the advertising ID, IP address, device model and how you interact with ads. If you agree, it also uses them for personalised ads. On first launch Google asks for your consent (Google's consent management form). You can change your choice in Main menu (⋮) → App settings → Privacy. Without consent, Google shows non-personalised ads. AdMob never receives your parking location or your vehicle details.
More: How Google uses information from partner apps and Google's privacy policy.
Location through Google Play services
Your location is determined by Google's location services on your phone. Google may process location data according to your phone's settings and its own policy. The app itself does not send your location anywhere.
Maps (OpenStreetMap)
When you open the zone map, your phone downloads map tiles from the OpenStreetMap Foundation's servers. They see your IP address and which part of the map you are viewing, but not your parking location. OSMF privacy policy.
Paying for parking
The app doesn't charge you for parking and receives no payment details. You pay the way you choose:
- SMS: your messaging app opens with a prepared SMS (your licence plate, to the zone's number). You send the SMS yourself. Zagrebparking and your mobile operator process it as independent controllers.
- Payment apps (ZgPark, Aircash, KeksPay, Bmove): the chosen app opens, and the app sends it no data. That app's own privacy policy applies.
- Bmove web: Bmove's web shop for your zone opens in the browser, and your licence plate is copied to the clipboard for you to paste there. Bmove's privacy policy applies.
Sharing and navigation
"Share" and "Navigate" send your parking location only to the app you choose (e.g. Google Maps or a messaging app).
Backup to your Google account
If Android backup is on, Android saves the app's data (vehicles, history, settings) to your Google account and restores it when you reinstall. Google does this according to your settings. We have no access to these backups. You can turn backup off in your phone's settings (Settings → Google → Backup).
Exporting data
"Export app data" saves a file with your data wherever you choose. We don't receive it.
Bug reports, data error reports and log export
Only if you choose "Report a bug" or "Export logs", the app prepares a file with its logs, your parking history and settings. These files contain licence plates, Bluetooth addresses and parking locations. A bug report opens an email in your email app, and you send it yourself. We use the data in a report only to fix the problem, and we delete it once the problem is solved, or after 12 months at the latest.
"Report a data error" opens an email with no attachment, only the app version and phone model. Anything else in it is what you write.
4. Legal basis
- Personalised ads: your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time.
- Non-personalised ads, which fund the free version: legitimate interest (Art. 6(1)(f)).
- Bug reports and emails to support: your request and our legitimate interest in answering and fixing bugs.
5. Your rights
You have the right to access, correct and delete your data, to restrict processing, to data portability and to object. You can withdraw consent at any time. For any request, write to [email protected]. You can lodge a complaint with the Croatian Personal Data Protection Agency (azop.hr) or the authority in your country.
6. Deleting your data
- You can delete your parking history in the app, and remove vehicles, permits and excluded areas in Profile.
- To delete all data, uninstall the app or go to Settings → Apps → ZG ParkingAlert → Storage → Clear data.
- Delete the backup in your Google account settings.
- To have bug reports you sent deleted, write to [email protected].
7. Children
The app is meant for drivers and is not intended for children under 16.
8. Changes
If this policy changes, we will publish the new version here with a new date. We will tell you about major changes in the app.